🧘🏽‍♀️ Reach Inbox-Zero Nirvana

In this release we’re giving your inbox a well-deserved reset. Archive the conversations you’ve handled, clear your view, and finish the day knowing you’ve dealt with everything that needed your attention.

Archive chats

Some days on WhatsApp are just relentless: conversation after conversation, question after question, back to back. And at the end of it, what you want more than anything is to look at your inbox and know you got through it all. Archive chats makes that possible.

Once you’ve handled a conversation, you can archive it. It disappears from your inbox, out of your way, so you can focus on what still needs attention and finish the day with a clean slate. No unread clutter, no visual noise, just the conversations that still need you.

Archived chats aren’t gone. They’re quietly waiting in the background. If the person writes to you again, the conversation automatically comes back to your inbox, unarchived and ready to pick up where you left off, no manual action needed. And whenever you need to find a past conversation, search and filters include archived chats in their results, so nothing is ever truly out of reach.

🔧 Other improvements

You can now use templates without variables when responding to expired conversations, giving you more flexibility in how you re-engage after a conversation window has closed.

🦺 Bug fixes

• Fixed an issue that showed old, previously deleted files in Responses.

• Fixed a cosmetic issue where the tags icon overlapped the phone selector in the inbox when using multiple numbers.

👷 Coming up next

We’re about to launch our first native CRM integration. Stay tuned.